How To Check For Solutions Against Windows Blue Error Screens


13.10.2009

When Windows Vista detects a hardware or software problem that it cannot recover from, it will automatically restart your computer. A blue screen will be displayed with the following warning “Windows has been shut down to prevent damage to your computer”. If the blue screen is not displayed, a message will pop up when you restart the system that will tell you that Windows encountered an unexpected shutdown or serious error. Vista will then advise you to check for a solution to that problem. These errors are also known as BlueScreen (referred to some times as BSOD- Blue Screens Of Death) or STOP errors.

This article will take you through the possible solutions only for and only if you have software problems. If your problem is hardware-related, you should contact a computer hardware specialist for assistance.

If you cannot start Windows, you should check our article about using the Startup Repair option to repair Windows Vista by clicking here.

If you can start Windows, you should verify if Windows found any solutions regarding your problem. To do this, follow these steps:

  1. Go to Start->Control Panel.

  2. While in the control panel, find the Problem Reports and Solutions icon and double click on it.

  3. Press the “Check for new solutions” button at the upper left side of the “Problem Reports and Solutions” window. Please wait for Windows to check for new solution to problems.

  4. If Windows has found any solutions, the corresponding links will be displayed under “Solutions”. Click them and follow their instructions.

  5. If Windows did not found any solutions, proceed to stage 2.

Stage 2: Manually updating Windows.

Windows updates are very useful for providing information about various problems that a user may encounter. To manually update windows in order to verify for any new solutions regarding the problem that you have, follow these steps:

  1. Go to Start->Control Panel.

  2. Double click the “Windows Update” icon.

  3. If Windows found any updates, click on the “Install” button to… oh well… install them.

If windows did not find any updates, we recommend that you verify that you are using the latest drivers for your all your hardware as this may solve many problems. To do that, go to the official website of you hardware producer and follow the instruction on their site.

If this did not solve the problem either, you should try the Startup Repair option. For more about that, visit our article here.

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